5/52 Corporate Boulevard, Bayswater, Victoria

Frequently Asked Questions

HOW OR WHERE DO I START?

If you are looking for garments, caps or hi-vis work wear then you should first visit our supplier’s catalogues. Note down the garment codes or other items that you are interested in.

If you have a business, club or school logo you can upload it via our contact page. Send us an email with the codes of the items that you are keen on, together with your logo and we will get back to you with advice and prices. If you are still not sure how to proceed then send us an email and we will contact you to offer our advice and help.

HOW LONG WILL IT TAKE TO GET MY UNIFORMS?

If you are a new customer and require setups then it can take up-to 12 working days from the time we confirm your order. For existing customers with repeat orders this can be from 4 to 10 working days.

WHAT IF I NEED MY UNIFORMS URGENTLY?

For extremely urgent jobs we can usually help you meet your deadline but you will be required to pay an urgent fee on top of your normal uniform/decoration costs.

ARE THERE MINIMUM QUANTITIES?

On some items such as Badges and Sublimated garments we do have a minimum quantity but on most items that we supply there are no minimums.

CAN I SUPPLY MY OWN GARMENTS?

Yes we will decorate your garments but they must be NEW and not soiled in any way. Also we reserve the right not to decorate unusual or difficult garments that have not been supplied by us.

CAN I VISIT YOU TO SELECT GARMENTS?

Yes we would love to meet with you. We prefer that you call us prior to visiting to arrange an appointment. While we have a showroom with many samples available, the garments, sizes or colours you are interested in, may need to be pre-ordered from our supplier.

WHAT ARE THE VARIOUS DECORATION OPTIONS?

Embroidery – The most elegant and popular option for logo and text on formal as well as informal wear. Logos and text need to be digitised to convert them into embroidery format files that embroidery machines can understand. We will need a good quality image (jpeg, bitmap or pdf) in order to digitise your logo.

Screen Printing - Is more suitable and economical for large logos with up to five colours. Runs greater than 25 units will be more economical. Most often used for Tee Shirts and Hoodies. For runs less than 25, screen printing may not be your best option. Keep in mind that each colour in your logo requires a separate screen. The more colours, the greater the setup and print costs. We require a vector art file for this process.

Digital Transfers - Are ideal for photographic quality logos, or for printing digital pictures. The printing involves printing on a vinyl or rubberised sheet and then heat pressing the same on to a garment. This branding is good for short runs with large complicated designs. Provided we can get vector art there will not be any setup costs.

Sublimation – Unlike screen printing, the detail that can be achieved in dye-sublimation is unlimited.
Your artwork is printed onto paper first and then transferred to the fabric using a heat process. The term sublimation is used as the dye in the paper transitions from the solid form to a gas without going through the liquid stage.
This process is only possible on polyester material because of the high temperatures required.
There are minimum quantities required for this type of decoration.